Deliver and Return

Express Delivery

How much does shipping cost?

it’s free to most metro areas when you spend over $99.

For afterhour delivery: you get free delivery over $99, when the delivery address is within 20km from Chullora NSW 2190. And $199 when over 20km. we don’t offer afterhour delivery when over 50km, any orders over 50 km will be posted by couriers.                           

If you don’t happen to qualify for free shipping, the cost of shipping will depend on the weight of your order. You’ll be able to see this on the checkout page before you proceed to payment.

How long does shipping take?

We’re pretty proud of how quickly we can pack and dispatch your order. We ship all orders from our warehouse in Sydney, so in most metro areas of major cities, you can expect your order within 1-2 business days. Outside of these areas, you should receive your order any time from four days after the time of dispatch.

    Other Questions

    Do I need to be home to receive my delivery?

    If you’re ordering your pet food and products online, chances are you’re a busy person looking for convenient delivery…which is exactly what we offer. Our drivers have authority to leave your order on your property without a signature on delivery so that your order is waiting for you the moment you get home.

    If you have problems with your delivery please contact us and we’ll always work with you to address any issues.

    Do you deliver outside of Australia?

    We do not currently ship outside of Australia.

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